Commissioning Desk

Independent guidance and research for buyers of digital projects

Website redesign vs refresh: how to tell if your site actually needs replacing

Too many websites that get a full redesign didn't need one. They needed a content refresh, a performance pass, and perhaps a new template on the same CMS. The real…

16 Min Read

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How to find, evaluate, and appoint a digital agency without getting burned. Briefs, pitches, proposals, references, red flags, and the awkward questions worth asking before…
Team discussing project details at a desk with a laptop in a bright office.
What happens after the contract is signed and the kick-off call ends. Scope creep, shifting priorities, handover standards, sign-off battles, and the communication habits that…
Person working on an online store setup on a laptop with plants on the windowsill.
Honest, non-affiliated comparisons of the tools your project will actually run on. CMS choices, ecommerce systems, subscription billing, headless versus traditional, open source versus SaaS.…
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The unglamorous work that keeps a site running after launch. Choosing infrastructure, understanding SLAs, patching and updates, performance monitoring, backup regimes, and knowing when your…
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The publication's view on what's happening in the industry — trends worth taking seriously, ones that aren't, and the occasional opinion piece backed by real…
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About Commissioning Desk

Commissioning Desk is an independent publication for anyone responsible for buying, managing, or evaluating digital projects and technology suppliers. We cover the decisions that sit between the business case and the finished product — from writing an effective brief and choosing the right platform, to holding your current agency or hosting provider to a proper standard.

Every article is written by practitioners who’ve delivered the work, not commentators watching from the sidelines. No affiliate links, no vendor influence, no content that exists to sell you something. If we recommend an approach, it’s because we believe it’s the right answer for the reader — even when that answer is “you don’t need an agency for this.”