Running a Project

What happens after the contract is signed and the kick-off call ends. Scope creep, shifting priorities, handover standards, sign-off battles, and the communication habits that separate smooth delivery from a slow-motion disaster. Practical guidance for the person holding the project together internally.

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What ‘discovery phase’ actually means and when it’s worth paying for

Every agency proposal has one. A line item near the top, before design starts, before anyone touches a CMS. 'Discovery phase' or 'discovery and scoping' or, occasionally, the more grandiose…

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